The Home of Personalisation
About Us
Our Mission
Our mission is to support people to live a full and meaningful life at home.
Aimed at enabling people to achieve their desired goals through support that is personalised to their needs and preferences.
Our Vision
Here at Homecare Direct we believe that supporting people to direct their own care enables people to live a fulfilled life, it promotes independence and gives them choice and control over the care they receive.
Resulting in high quality care tailored to what is important to them.
We embed this vision into everything we do, using it to inform decision making at every organisational level.
Our Values
Respect
we ensure our clients, families and staff are treated with respect and integrity.
Compassion
we expect our staff to treat people with compassion and in a way they would like their own family to be treated.
Inclusivity
we recognise that every person we support is unique.
Transparency
we have an open and honest culture and build positive relationships with those we support and the wider community.
Empathy
we always treat people with empathy and care.
Passion
we are passionate about delivering excellent quality care, for our staff caring is more than a job it is our vocation.
Learning
we expect our staff to continuously develop their knowledge and skills to identify and support improvement.
What is Personalisation?
Home Care Direct, is the home of ‘Personalisation’
We tailor a complete care package to meet the patients needs via ‘Nurse Led Care’
We can also manage all finances including setting up bank accounts
Our fully personalised service is audited by the CQC
Meet the team
Brian Lewis
Chas R. Walker
Christy Mullen
David B. Bass
Jennifer Mankin
Ann Allen
Paul Chan
Robert McCrary
Debbie Hendry
Andrew Smith
Jeanelle Dale
Christina Amerson
Anna Klatt
Angela Butler
Joseph A. Williams
What People Say About Us
Client Testimonials
Thanks for the card. It's very kind of you.
We also thank you for providing us with al the tools required to carry out our role in collaboration w i t h S K. . We couldn't have done it without your continuous support and help along the way.
Thank you for everything you've done for us.
Thanks for yesterday I just wanted to say thank you for all your support you have given us at yesterday's meeting.
I feel that the new way of working is better.
It helps that Laura is working with you and it was nice to see her in person
I have not felt like this before with HCD and it is appreciated.
You are the only agency l've ever felt have my well-being genuinely at heart.
Harvey
Harvey was contacted by the cqc last week, we were driving at the time so it wasnt so good for Harvey to hear her, so I was go between translator.
He scored yous 10 out of 10 and said how this first time he has felt really cared for by an agency ni the time he has used over 20 agency's.
You guys are doing a brilliant job, thank you from the bottom of our hearts.
I know Dot has been well-supported by HCD too, meaning they were futly enabled to provide excellent assistance for the last several years.
Still quite vague on what the future holds but I feel far more prepared and confident now, so thank you very much for your encouragement!
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Environmental Commitment
At HomeCareDirect we are committed to playing our part with respect to environmental responsibilities